SHIPPING POLICY
We offer Worldwide Shipping on ALL Items! Enjoy tracking and secure checkout with every order.
Processing Time:
We aim to promptly process and ship all orders, usually within 24 hours. For deliveries within the USA and Canada, packages typically arrive within 3-5 business days. For the rest of the world, delivery times may vary from 7 to 14 business days.
Tracking your order:
All orders come with tracking information, typically sent via email within 24 hours after shipment.
Customs & Duties:
(In most cases, packages shipped to the US & Canada don’t require additional fees.)
All shipping charges (or free promos) listed exclude customs, duty, or taxes. We cannot assume responsibility for these fees, and the recipient is responsible for any customs clearance and related charges associated with international shipping.
Lost / Stolen package:
- Customer satisfaction is our top priority. We cover cases of loss in transit and offer a free reshipment or refund.
- Customers are responsible for contacting the carrier if the order is delayed at a local post office and does not reach its destination before requesting a reshipment or refund.
- If you have entered the wrong shipping information, you are not eligible for a reshipment or a refund.
MY ORDER HASN’T ARRIVED:
If you haven’t received your order within 35 business days, your order is eligible for refunds or free reshipment. Please email us at: Contactus@Baniantiques1989.com