Frequently Asked Questions
What is your company's return policy ?
Our return policy allows for items to be returned within 14 days in their original condition. Refunds are issued within 7-10 days to the original payment method. Customers cover return shipping unless due to our error. Contact customer support to initiate a return.
Are our products anti-tarnish and waterproof ?
Yes, our products are designed to be anti-tarnish and waterproof. We prioritize quality and durability to ensure that our customers receive long-lasting and reliable products that maintain their appearance over time and resist tarnishing and water damage.
How long does shipping take ?
Typically, Canada and US orders are delivered within 3-5 business days, while international orders may take upto 7-15 days. For more precise estimates, please refer to our shipping information page or contact our customer support team.
How do I contact customer support ?
You can send us email at Contactus@baniantiques1989.com. We are always here to assist you.